Shipping Policy

1. Digital delivery only

All products sold on TopMacro are intangible digital goods. No physical shipment is required or provided. After successful payment via Digiseller or Oplata.info you instantly receive:

• a personal download link for the macro archive;
• a unique activation key, if required;
• a guide with installation steps.

2. Email confirmation

A delivery confirmation is automatically sent to the email address provided at checkout. If the message is missing, check the spam folder or contact our support team.

3. Delivery timeframe

Average delivery time is 30 seconds to 2 minutes after the payment gateway marks the transaction as paid. During rare gateway delays, such as additional fraud checks, delivery may take up to 15 minutes.

4. Failed or delayed delivery

If you do not receive the download link within 15 minutes:

1. Locate the order ID shown on the payment page and sent by Digiseller or Oplata.info.
2. Email topmacros@gmail.com or message @topmacro with the order ID.
3. We will manually verify the payment and resend the files at no extra cost within 24 hours, usually much faster.

5. Wrong email address

If you entered an incorrect or inaccessible email address at checkout, contact us with proof of payment, including the transaction ID and a screenshot. We will update the email and resend the delivery message.

6. Updates and re-downloads

Re-download access and updates are provided for the period and under the conditions stated in the specific product description. For products sold without a fixed term, access remains available while the relevant delivery page is supported by the seller and the platform.

7. Support

For help, email topmacros@gmail.com, open a Digiseller ticket or message @topmacro. Support hours are Monday to Friday, 10:00–18:00 UTC+3.